New Client - Service Request Form

    Thank you for visiting our website and inquiring about services. Getting started with us is really simple; just follow the directions below and complete this online form completely. We've included several of our major policies here so you're aware of them before you start services with us. If you encounter any problems while filling this out or you don't receive a welcome email or phone call from us, please contact us immediately at 765-744-5688 so we can assist you quickly. Thank you!

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  • Service Fees

    Starting fees are as follows: pet sitting $19 (up to 3 inside pets) per visit, dog walking $18 per visit, poop scooping $20, overnight pet care $56 and pet taxi $25 or $20 (per trip) for dogs coming or going to Happy, Clean and Smart. Medication administration is $5 per pet per visit. Discounts may be given for clients who book 5 or more recurring weekly services. Gas/travel fee is $.80 per mile and applies to consultations. All pets must be see at least once a day.

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  • Rush Consultation and Service Fee

    A $25 Rush Consultation and Service Fee will be applied to any consultation or service that needs to be scheduled or to begin within 3 days of submitting your pet care request. This is charged because many times we have to change our plans and reschedule staff in order to complete last-minute consultations and services. Please call us at 765-744-5688 if you need a rush consultation and service to see if we're able to help you on such short notice.

  • Job Sharing Protocol

    Job Sharing Protocol: If you're having someone else care for your pet(s) the same time you've contracted with us, we need contact information including: Full name of additional helper, complete mailing address of additional helper and working phone number for additional helper. ***This information is required for insurance purposes and so we can contact them if we have questions about their visits. Failure to provide this required visit and contact information can result in us ending services immediately without offering a refund. Furthermore, SSP is waived from any and all pet injury or household problem if additional helper fails to provide the information we need from them.*** (Additional helper information will be required at consultation.) ***Minors in home: We cannot service a home when minors are present without the client present.

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  • Visitor Log Information for Job Sharing

    If job sharing, we will provide a Visitor Log for your helper to complete each time they visit your home. This is crucial if medication is being given. ***Failure to complete this Visitor Log can result in us immediately cancelling services without offering a refund.***

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  • Fee Collection

    sit-stay-play reserves the right to file a claim in Small Claims Court for any amount owed to us (including the $25 Consultation Fee and gas fee if applicable) if you fail to remit payment when it is due. Furthermore, you will be responsible for paying all filing fees, any and all court costs, lost wages and postage, mailing and collection fees.

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