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Tech Support Satisfaction Survey
How did you contact the technical support?
*
In Person
Via Email
Via Telephone
via Istant Messaging
Other
How would you rate our support service?
*
Excellent
Good
Average
Poor
Very Poor
How long did you wait before speaking to a technical support staff?
*
I was helped immediately
Within 10 minutes
Between 10-30 minutes
Between 30 min to an hour
Between 1- 4 hour
More than 4 hour
How long did it take for your problem to be solved?
*
Within an hour
1 - 3 hours
4 - 6 hours
9 - 12 hours
More than 12 hours
How attentive was the support staff to your needs?
Select
Extremely Attentive
Very Attentive
Somewhat Attentive
A Little Attentive
Not at all Attentive
How understanding was the staff to your needs?
Select
Extremely Understanding
Very understanding
Somewhat understanding
Less understanding
Not all understanding
How knowledgeable was the staff about the product/service?
Select
Extremely Knowledgeable
Very knowledgeable
Somewhat knowledgeable
Less knowledgeable
Not at all knowledageable
Was the tech support staff friendly?
Select
Yes
Somewhat
No
Was the tech support staff patient to your queries?
Select
Yes
Somewhat
No
Your Company Name
Facebook
Twitter
Linkedin
Google+
A brief intro is always great. It's Helps people to identify your company.
Address
[email protected]
800-555-0101
yoursite.com
