Rev.io is intended for use by communications service providers, cloud service providers, resellers, independent software vendors, and private companies that offer cloud-based solutions.
Rev.io grants users CRM capabilities, including unified customer profiles, which include customer names, contacts, service plans, bills with attached PDFs, open support tickets, etc. An online customer portal and IVR phone system allows customers to request changes, make payments, and more, whether within or outside of office hours.
| Founder Name | George Verghis |
| Established Date | 2002 |
| Country | United States |
| Platform | Cloud, SaaS, Web |
| Support | Phone, Email |
| Demo and Training | In-Person, Documentation, Webinar |
| Category | Billing Software, Recurring billing software, Subscription Management Software, |
Rating
- Capterra – 4.7 by 17 people
- G2 Crowd – 3.6 by 5 people
- GetApp – 4.71 by 17 people
Features
| Automated phone-based IVR | Customer tagging | Detailed customer support notes |
| Real-time CDR (call detail record) rating | Prepaid plan rating and control platform | Automated telecom provisioning |
| Order dashboard | Bulk order management | Telecom agent/reseller portal |
| Change logs | Online customer portal | Commissions management |
| Lifeline compliance queue | Customizable collections workflow | Unified customer profiles |
| Customizable reporting | Order fulfillment system | Promotion and discount management |
| Recurring billing | Support ticketing | Automated reporting |
| Inventory management |
Sign up Process
You can sign up for free.
Pricing
Free Trial – You can request for its demo.
- Rev.io has not provided pricing information for this product or service. Hence, you need to contact the sales team.
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Clients
Client information not available
Integrations
Verizon, AT&T, Sprint, twilio, Salesforce, SureTax, Avalara, broadsoft
