For every business, it is necessary to provide a customer support for their users. Your instant support makes your customer more satisfied and the satisfaction of clients becomes a key to success for your business. And this can be done with chat WordPress plugins which are equipped to handle multiple queries at a single place.
WordPress Plugins is the easy way to make your customer happy by offering an instant solution via chat & messaging. As, every people are hitting chat support rather than any time consuming emailing.
Chat WordPress Plugins provides more chances to assure support to the user at a crucial moment. A great and responsive website with live chat support will give you an organic SEO and brings more businesses.
Here I’d like to share some free & paid 7+ Chat WordPress Plugins which will beneficial for your business by providing live support to your customer.
1. Flat Visual Chat – Best WordPress Chat Plugin
With Flat Visual Chat, you can give a quick & live response to your customer within a minute which they are needed.
This fast & elegant WordPress plugin provide live support to your customer via Chat with Flat Visual Chat.
You can manage your chat logs with simple and lots of filter options.
Its standard price starts from $24.
- Supports Real-Time Ajax Chat.
- Offers chat log management.
- Various of customized color options.
- Can easily detect IP of customers.
2. Live Chat – WordPress Plugin For Live Chat
Live Chat is the easiest & user-friendly chat support plugin. It offers beautiful designs that fit on any screen & make you and your customer more comfortable to use.
Provide quick response and increase sales by communicating directly with potential customers with LiveChat. The plugin also has a nice chat box which can be accessed by just a single click.
It allows you to get detailed reports for users, pages, chat statistics and etc. You can share videos, images, documents and more to your customers by providing them more information.
Live Chat offers different prices for every size businesses. Its monthly plan starts at $4.99 for 1st license.
- Add as many chat agents as you want in your chat box.
- Customize every feature according to your choice because Live Chat offers you a Fully customized support software.
- Its high speed and quick response make you & your customer’s life easier.
3. Support Board – WordPress Chat Plugin
Use the Support Board to communicate with your customer base in a more effective way.
Use the Dialogflow chatbot to add artificial intelligence capabilities to the chat and reduce the work of your agents.
Connect the WordPress chat to your existing WordPress users with one-click.
One-time payment of $59. Apps from $29.
- Dialogflow and Slack Apps integration
- WordPress users synchronization
- Woocommerce integration with the chatbot
- For small and large businesses
4. Formila – Chat Plugin For WordPress
Formila is one of the Best Chat WordPress Plugins. There’s a multitude of reasons to choose Formila because of its tons of features and functionalities.
Formila can handle multiple customers task and can send automatic messages to your visitor’s website.
Gives mobile alert when visitors arrive on your website. The software offers you to view your website traffic in real-time, and what country and region your visitors are located.
The plugins offer both free and paid version. But if you choose premium you’ll get the full advantage of plugins. Its premium version starts from $11.99/month.
- Integrated with most popular apps like Zapier & connects various apps including email marketing platforms and more.
- Integrated with Powerful Google Analytics to measure the success of your chat campaigns.
- Fast & quick response software.
5. ProProfs – WordPress Live Chat Plugin
ProProfs Chat is a cloud-based live chat software that’s available for WordPress users too. The live chat plugin helps you to answer incoming questions faster, thus helping your support operators to keep visitors engaged with your brand.
Your operators can also manage multiple chats at the same time, thus reducing the resolution rate and increasing customer delight.
What’s more, you’ll enable your operators to provide anytime, anywhere support as it comes with a mobile app too.
The plugins offer both free and paid versions. It has a different pricing list for all sizes of businesses. To get more features choose its paid version starting from $8/month annually.
- Canned Messages, Chat Greetings, and Visitor Monitoring
- 100+ Settings Options
- 50+ Integrations (CRM, CMS, Email Marketing, eCommerce, Help Desk, Social Media, Survey, Knowledge Base)
6. Zendesk – WordPress Chat Plugin For Users
Zendesk support is Clean & simple plugins for tracking & solving your customers’ ticket issues. Zendesk is basically designed for a ticketing purpose.
The plugin put all your customer support interactions in one place and provide instant support to the users. Zendesk lets agents switch between chats, phone calls, emails, or social media messages.
This plugin offers both free and paid version software for its customer. To get more features and functionalities choose its paid version starting from $15/month.
- It supports Trigger and sends targeted and behavior-based messages to customers.
- The plugin is completely multilingual and supports up to 300 brands, products & services.
- Zendesk provides Pathfinder app which gives you the context you need to solve customer inquiries quickly.
7. Leap Live Chat– Live Chat WordPress Plugin
The software is easy and multi-purpose with high functionalities and flexibilities. This plugin is suited for any kind of businesses either it is small or large.
Give your business a huge height of success with Leap Live Chat plugins by adding an unlimited number of operators.
Its regular license starts with $19 per month.
- Consists Trigger leap chat so that you can use shortcode your to create a clickable link.
- Automatically notify when a new user has arrived.
- Detects a user on the same page and interact with it.
8. Simon Live Chat Plugin – Live Chat WordPress Plugin
Simon live chat is a simple and easy to use WordPress plugins. This plugin is easy to configure & easy to set up. You can set the chat in online & offline mode.
Respond your potential customer in a great way. The cost of these tools is basically an expanded email system. Make your business at a high level by offering a better customer service to your users.
The plugin has different pricing list for all size of businesses. Its actual price starts from $17.
- The plugin allows you to chat with multiple users easily at the same time.
- Completely customizable so that you can change the color of the chat box anytime.
- There’s a beep sound on the software so you can easily hear when someone starts chatting with you.
9. Tawk.To Live Chat- Free Chat WordPress Plugin
This plugin is completely customized and has a clean and simple dashboard. This fastest and elegant WordPress plugin makes your work more easily in front of your customer.
This Live Chat plugin is a feature-rich list WordPress plugin with free of cost. Easy to install and use. Manage your customer engagement experience effectiveness.
The plugin is completely free. Use unlimited features of Tawk.To live chat at free of cost.
- The plugin is completely responsive so that you can stay connected with your customer anywhere.
- It offers free iOS, Android, window and Mac OSX apps to stay connected.
10. WSChat – WordPress Live Chat Plugin
WSChat – WordPress Live Chat Plugin is a handy and lightweight plugin that offers advanced features to improve your customers’ chatting experience. Unlike other SaaS-based live chat plugins, it works completely within your WordPress environment with no external dependency. It ensures security and privacy by providing full control over your data, and the data can be managed only by the store owner, as it is served in your server exclusively. This robust plugin offers various widget customization options to make it fit on your website theme.
AI integration using Dialogflow by Google helps to trigger automated responses for the customers’ queries right after they initiate a conversation. Easy monitoring and tracking of active visitors on your website will help to reach the customers from your side and initiate presale queries. You can customize the chat header area, which has several options for attaching a file, sending the conversation history to an entered email ID, recording and sending videos, notifying the customer satisfaction with the like and dislike buttons, etc. If you are already using WSDesk – WordPress Helpdesk & Customer Support Ticket System Plugin for your customer support, you can easily integrate it for importing the agents, converting customer queries into tickets, and much more.
The plugin has a different pricing list for all sizes of businesses. Its actual price starts from $69 for single-site subscription.
- Set up Easily & Start Chatting
- Complete Control Over Live Chat Data
- Monitor the Visitors in Real-Time
- Email Notifications
- Unlimited Agents
- Agent Messaging – Initiate Chat From Agent Side
- Customize Chat Widget Header Options
Live Support is a free WordPress plugin with rich of features & functionalities. The WordPress theme has a responsive layout. Add free live support to your website so you can give instant support to your customer.
This WordPress plugin is completely free. Get unlimited features for free of cost.
- Extremely easy to set up.
- Customize the colors anytime according to your choice.
- The plugin is fully multilingual.
- Share files & videos as well.
This was our take on the 8 Best Chat WordPress Plugin which might be helpful to get a perfect customer support WordPress plugin for your website. Take your business to a next high-level with these fastest plugins.
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