With this form-template companies can easily take survey of their tech support service. Any customer can be provided with this form-link so that he/she can take a survey and provide feedback about their experience with the support staff.
This will help evaluate the tech support team’s ability to handle different queries and many different factors like respond time, understanding of customer issues, problem solving ability etc.
You can either use this form-template directly using the “Clone this form” button above or else create one similar form according to your own requirements.
Have a look at some amazing WordPress plugins that can help you automate your task –
Chat WordPress Plugin – List Of 8 Best Plugins